Level of patients' satisfaction toward National Health Insurance in Istanbul City-Turkey

نویسندگان

  • Saad Ahmed Ali Jadoo
  • Sharifa Ezat Wan Puteh
  • Zafar Ahmed
  • Ammar Jawdat
چکیده

Background Patients’ satisfaction is an indirect indicator of patients acceptance towards health management by healthcare providers. Healthcare reform of any magnitude needs to determine their external clients’ feedbacks measured through healthcare satisfaction. This study aimed to determine the level of patients’ satisfaction and its influencing factors toward the newly reformed national health insurance in Istanbul city, Turkey.

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عنوان ژورنال:

دوره 12  شماره 

صفحات  -

تاریخ انتشار 2012